Our scroll this month talks about mastering our emotions. We are reminded that we’re on a constantly changing landscape when it comes to emotions. This is entirely normal, but if we don’t control the “weather” of our emotions, it affects those around us.
In the “greatest salesman” world, when we are thundery, blustery, and negative, our customers are too. If we’re bright and cheery and positive, our customers will be too.
I have a choice. I’m generally choosing a more positive approach. I do have ups and downs, but I’m working to get them to the positive side of the undulation.