I am delighted to report my recalled mower is back home.  That’s not quite accurate.  I have a mower.  I do not have the 2005 model CMM1000 mower I sent in for the recall work.  I have a 2011 model CMM1200 mower as a replacement — WITH a functional charging unit.  Hubby says the mower was filthy coming out of the box, so it’s a used mower (but I’m not concerned about that).  I did, however, get the same box I sent them back.  Grin.

The CMM1200 is the model that replaced my mower in the Black and Decker lineup of electric cordless mowers.  Some of you may recall I purchased replacement batteries for my CMM1000 last summer, but I had not installed them in the mower yet.  Those batteries are the correct batteries for this new mower, so I’m very happy about that, too.

I am VERY pleased with my entire Black and Decker experience. Both times I called the Black and Decker customer service line, I talked to a person who sounded like a native English (US, even) speaker.  In fact, I talked to Audrey both times.  She was knowledgeable, personable, and extremely helpful.

I put the old mower on the UPS truck right before I left for Wisconsin, and the replacement mower arrived at the house the day before I returned — a two week turn around in a very satisfactory way.

I have a newer model Black and Decker cordless electric mower that I use at the store building, and I love it, but I use this older model here at the house to mow areas too large to just use the weedeater on and too cramped or small for the riding mower.